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How to install Trimble Geomatics Office in Windows 7

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How to install Trimble Geomatics Office in Windows 7

Posted by Scott Partridge on Sep 4, 2010 3:57 pm

Instructions for installing Trimble Geomatics Office in a Windows 7 computer (tested with TGO v1.63 on a Windows 7 Professional 64 bit system with 8 Gb RAM)
 

  1. Insert TGO install disk in the drive. Cancel out of the canned install program when it starts.
  2. Open Windows Explorer and view the contents of the disk in the CD/DVD drive.
  3. Right-click on 'setup.exe' and select Properties from the popup menu.
  4. On the Properties dialog, select the 'Compatibility' tab.
  5. Enable 'Run this program in compatibility mode for: Windows Xp (Service Pack 2)'  Note: NOT Service Pack 3.
  6. Enable 'Run this program as an administrator' (You will need to have admin rights on the computer)
  7. Close the Properties dialog and double-click on 'setup.exe' to begin the TGO install. Use the default folders when prompted.
  8. After the install is complete, download and install both 'Trimble Configuration Utility' and 'Data Transfer Utility' (the Windows Vista version) from the Trimble support site http://www.trimble.com/support.shtml
  9. Download and install Windows Mobile Device Center for Vista (either the 32 bit or 64 bit version depending upon your operating system) http://www.microsoft.com/downloads/en/ResultsForProduct.aspx?productID=093bc66e-ddbb-42c5-a6eb-ab7090c3e680&stype=n_a2z. When setting up devices for download (TSC2, GNSS receivers etc) configure them to use ActiveSync. It will be configured correctly.
Enjoy.

Scott
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by christ lambrecht on Sep 5, 2010 4:25 pm

Thanks for sharing,
Chr.
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by mlondo on Jan 6, 2011 4:04 pm

Scott:

I used your instructions to successfully install TGO on a couple of Windows 7 workstations.  The problem I've got is that while the basic modules for TGO will work,  Roadlink and DTMlink fail to start and/or run successfully, any thoughts?


Marc A. Londo 
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by ishka on Jan 6, 2011 5:54 pm

I could install TGO and make it run in the past. But it seems it depends from machine to machine the way it works or not. I had fresh installs of Windows 7 that had it running and other ones that did not want to go with.

One of the issues comes also from the fact that if you have any other software from Trimble that uses the common files as soon as you installed the new software, TGO stops running. At least this is what I noticed. Most of the errors come from the Coordinate system manager and the one that bugs me is the following :

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Re: How to install Trimble Geomatics Office in Windows 7

Posted by ishka on Jan 6, 2011 5:56 pm

mlondo:
Scott:

I used your instructions to successfully install TGO on a couple of Windows 7 workstations.  The problem I've got is that while the basic modules for TGO will work,  Roadlink and DTMlink fail to start and/or run successfully, any thoughts?


Marc A. Londo 

You need to change the rights to the exe files from the program folder. One of them is DTMLink.exe and the other one is TRLink.exe. I don't know why, but since they are called from within the software, you need to give them administrative rights
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Scott Partridge on Jan 7, 2011 7:09 pm

Interesting...

I've never seen any of these errors when running TGO 1.63 on my Windows 7 Professional 64 bit machine at home.  All of the modules work for me including Coordinate System Manager, DTMLink and RoadLink.

I tried TGO before installing TBC ver 2.40 and after.

Of course, my experience with Windows 7 Professional is limited to my home PC and a Dell Latitude 2100 Netbook that I am currently evaluating.

Since TGO isn't officially supported on Windows 7 by Trimble, it wouldn't surprise me if there were certain configurations where it didn't work.  I just haven't come across them.  The Dell Netbook has limited resources to run these applications... but they do run.

I'll agree with the guess that it likely has more to do with the user permissions than anything else.  I have admin rights on both computers.

Scott


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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Glenn Borkenhagen on Jan 9, 2011 4:37 pm

I went through this for the first time this weekend (Windows 7 Ultimate x64) and have two questions for Scott, a suggestion for Marc, and at least one unresolved puzzlement.

Scott - Thanks for your generous sharing of your experience on this subject.  My questions are -
 
1 - Any particular reason why you used the Windows XP (Service Pack 2) selection for the compatibility mode?  I used the Windows XP (Service Pack 3) selection and as far as I can tell everything is (now) working fine.
 
2 - In earlier posts you mentioned the graphics response was noticeably faster when TGO was installed in the XP Mode virtual machine.  Is that still your experience?
 
Marc - I encountered a problem similar to what you reported for DTMLink and RoadLink.  I solved that by setting the compatibility mode for the two EXEs ishka mentioned above, specifically -
 
C:\Program Files (x86)\Trimble\Trimble Geomatics Office\RoadLink - DTMLink\DTMLINK.exe
and
C:\Program Files (x86)\Trimble\Trimble Geomatics Office\RoadLink - DTMLink\TRLINK.exe
 
to Windows XP (Service Pack 3) for all users.

I also made the same compatibility setting for

C:\Program Files (x86)\Trimble\Trimble Geomatics Office\TGOffice.exe

for good measure, not certain it was necessary but it shouldn't hurt.
 
Was able to run everything from a User account, which is required in many security-conscious organizations.
 
One thing I never did figure out was a problem I had with Grid Factory in one User account - Grid Factory never would run from that account.  Checked and messed with permissions for various files and folders, even added that account to the Administrators group but Grid Factory still would not run.  Finally deleted that account, made a new User account, and everything ran fine with that account, no Administrator privileges needed.
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Scott Partridge on Jan 10, 2011 2:33 pm

Hi Glenn,

My experience on this topic is born more of stubborness than anything else...LOL 

1 - Any particular reason why you used the Windows XP (Service Pack 2) selection for the compatibility mode?  I used the Windows XP (Service Pack 3) selection and as far as I can tell everything is (now) working fine.

 
I had some early issues with using compatibility mode for Windows Xp SP 3 during some of my testing. This was confirmed by at least one other user.  However I can't recall what there issues were exactly and I didn't document them since I found that if I used SP 2 instead the problems went away - I stopped looking into it..  If SP 3 compatibilty works, great!  Maybe there was a Windows Xp SP 3 update within Windows 7 in the interim that fixed it. Just a wild ass guess on my part.

  
2 - In earlier posts you mentioned the graphics response was noticeably faster when TGO was installed in the XP Mode virtual machine.  Is that still your experience?

The opposite in fact. When I first tried TGO using virtual mode, there was a definite lag on the main graphics screen when panning or refreshing, perhaps related to the particular graphics driver being used.  This was also observed by other users.  It was obvious enough to be mildly irritating.  When I got TGO to work in Vista/Windows 7 without virtual mode, the lag disappeared.

There are probably some other tips 'n tricks to working with TGO in Windows 7 but  I am slowly weaning myself of it as Trimble Business Center becomes a more robust product.  There are some definite advantages to the new package.  

  Scott
  

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Re: How to install Trimble Geomatics Office in Windows 7

Posted by mlondo on Jan 31, 2011 4:55 pm

I did make the switch for all of the Trimble programs, (TGO, Roadlink and DTMLink) to service pack 3.  Now, for some reason, the browser dialogue which allows the selection of the folder containing the TGO project will not allow me to browse to any network location.  The C:\ directory shows up and the removeable D:\ but no others.  If there is somewhere where I can change the available paths to the TGO Projects folder, I'd love to know where it is.

Thanks

Marc A. Londo
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Scott Partridge on Feb 1, 2011 10:43 pm

I did make the switch for all of the Trimble programs, (TGO, Roadlink and DTMLink) to service pack 3.  Now, for some reason, the browser dialogue which allows the selection of the folder containing the TGO project will not allow me to browse to any network location.  The C:\ directory shows up and the removeable D:\ but no others.  If there is somewhere where I can change the available paths to the TGO Projects folder, I'd love to know where it is.

Thanks

Marc A. Londo

 Interesting.  I can't try this on our corporate server since it is still a Windows XP environment.  I do have a home network set up and it appears that I can create a new TGO project folder on a shared drive on another computer in the home.  I enter a project name before I select the folder.

On a possible related note, I am the administrator on the Windows 7 Professional computer where TGO is installed and I have the Trimble programs running with Windows XP Service Pack 2 compatibility enabled.

I will add that I recommend that anyone using Trimble software in Windows 7 bite the bullet and do the upgrade to TBC.  You can work directly with XML (import/export JXL files) and it handles GPS/GNSS data sets as well as Internet data sources.  Version 2.40 is work a look.

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Marc -

Posted by Glenn Borkenhagen on Feb 2, 2011 7:27 pm

I am running TGO on Windows 7 Ultimate x64 without administrator privileges and can create (and use) new TGO projects in all the usual locations, including a network share, another partition on the drive on which TGO is installed, an external hard drive connected via USB, etc.  All the options appear in the TGO browse box.

If your account can see and access the network share with Windows Explorer but not with TGO, I suppose it could be some sort of firewall setting that is preventing TGO from reaching the network?
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by ishka on Mar 10, 2011 2:10 pm

I have gotten that error on multiple machines. Sometimes it does work and sometimes it does not to install it. I just tried to install it on a clean machine using the step by step instructions from Inland GPS and I got the same error.

I guess the next step would be to go ahead and get the newest version of TBC since it comes up with TGO project import capability.

:
Interesting...

I've never seen any of these errors when running TGO 1.63 on my Windows 7 Professional 64 bit machine at home.  All of the modules work for me including Coordinate System Manager, DTMLink and RoadLink.

I tried TGO before installing TBC ver 2.40 and after.

Of course, my experience with Windows 7 Professional is limited to my home PC and a Dell Latitude 2100 Netbook that I am currently evaluating.

Since TGO isn't officially supported on Windows 7 by Trimble, it wouldn't surprise me if there were certain configurations where it didn't work.  I just haven't come across them.  The Dell Netbook has limited resources to run these applications... but they do run.

I'll agree with the guess that it likely has more to do with the user permissions than anything else.  I have admin rights on both computers.

Scott

 

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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Jperry on Jun 3, 2011 3:17 pm

I have TGO V1.6.2 and I was wondering if there was  anyway to install it on a Windows 7 machine.  I tried looking at the compatability tab in the Properties menu and it only has windows from 95 to 2000 available.

Any help on this matter would be greatly appreciated

Jon Perry
SarPoint Engineering
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Are you in a virtual machine?

Posted by Glenn Borkenhagen on Jun 3, 2011 4:03 pm

Those options are what one would see on a Windows XP computer - are you looking at the compatibility choices from within Windows 7's "XP Mode" or some other Windows XP virtual machine?

The TGO Ver 1.62 CD is the latest CD - you can update to Ver 1.63 by a download from the Trimble web site.

I have posted the updated instructions for Installing TGO on Windows 7.  Those new-and-improved instructions include all the steps required to achieve an up-to-date installation of TGO on a Windows 7 computer.

Those instructions cover an installation in the Windows 7 computer itself - not Windows 7's "XP Mode" or some other virtual machine.

GB
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Jperry on Jun 3, 2011 4:37 pm

Thanks Glenn!  Your step by step instructions did the trick.  I really appreciate it

Thanks again
Jon
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by damienmb on Aug 10, 2011 3:28 pm

Glenn

Thank you so much for your walkthrough.  I was able to get everything installed except the coordinate system update.  I get this error when I try to run it.



I have downloaded it from trimbles site and another site and I still get the same error so I don't think it is a problem with the file.

Any Ideas?

What happens if I don't update the coordinate system?
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Scott Partridge on Aug 10, 2011 7:10 pm

Here is a link to the txt file describing what is added with the Coordinate System Update:

http://trl.trimble.com/docushare/dsweb/Get/Document-257075/Coordinate%20System%20Update%20v1.63.txt

You could review it to see what the update adds.  If you aren't affected you may not need to be worried about it.


Alternatively, when you click on the install file on the Trimble support site to download it, instead of saving it to your hard drive, try running it directly from the support site instead.


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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Glenn Borkenhagen on Aug 12, 2011 1:59 pm

damienmb -

The MD5 checksum for the coordinate-system-update file that worked for me is e5d760e199552f9630642b92e7ea5463

Does the file that did not work for you have the same checksum?

(If you do not have a checksum utility, the Marxio File Checksum Verifier works for me and is free, Dr. Google can find it for you)

Does that file open and attempt to run on a Windows XP computer?

GB
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by bill.gavinchuk on Aug 16, 2011 2:48 pm

I followed your instructions, and it work with both service pack 2 and 3, thank you.  I too was getting the Coordinate error

I am however running into an issue with the "Feautre and Attribute Editior" Utility.  I can open TGO, however when I go to open this utility I get the following error:

"Exception EOleSysError in Module FCEDIT.exe at 000B006E1.
Error accessing the OLE registry"

Any thoughts?  The real kicker is that this is the only TGO Utility I actually need to use, and it's just to be able to build a codelist to use in a Trimble handheld.
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Scott Partridge on Aug 16, 2011 3:25 pm

Hi Bill,

A work around for the Feature and Attribute Editor can be found at this link on Glenn Borenkhagen's excellent Inland GPS web site where he has compiled all of the fixes to get TGO to run inside Windows 7.

http://cody.inlandgps.com/pub/Trimble%20Stuff/Instructions%20by%20Inland%20GPS/Feature%20and%20Attribute%20Editor%20on%20Windows%207.pdf

As he notes, the Feature and Attribute Editor is the 'black sheep' of the utilities for TGO.  The interesting thing is I installed TGO 1.63 using my instructions and the editor works without a problem on my PC.  I didn't set any special permissions or compatibility mode for the FCEDIT.exe program in the Trimble Geomatics Office\System folder.  However I am the administrator on my PC not a user with restricted permissions.  Glenn's link addresses the issue for standard users without admin rights.

Here is a screen cap of my computer to show that the editor does run without the work around when logged in as an administrator:





Scott
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by damienmb on Aug 22, 2011 12:11 pm

Scott, thanks for the reply.  I believe I'm in the clear as the only thing that changed for me was the geoid file upate but I updated that myself.


Glenn, I've got no idea what checksum is.  I'll assume it's something to do with programing which I have no experience with.



Bottom line though it looks like my TGO works so thanks Gents, you are awsome.
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Glenn Borkenhagen on Aug 22, 2011 2:41 pm

damienmb -

Lifted from Wikipedia -

A checksum or hash sum is a fixed-size datum computed from an arbitrary block of digital data for the purpose of detecting accidental errors that may have been introduced during its transmission or storage. The integrity of the data can be checked at any later time by recomputing the checksum and comparing it with the stored one. If the checksums match, the data were almost certainly not altered (either intentionally or unintentionally).

The checksum is used to confirm data integrity - nothing really to do with programming.  The "arbitrary block of digital data" in this case is the downloaded file.

Some download sites provide checksums for all their offerings so users can verify the downloads, easier than beating one's head against the wall.

GB
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TGO in Windows 7 might be a moot point now

Posted by Scott Partridge on Sep 17, 2011 6:05 pm

It looks like the WAVE static processor in TGO may no longer work since GPS time hit one billion seconds on Sept 14 (Julian Day 257). It hasn't worked for me anyway...
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by Lukas on Sep 18, 2011 2:25 pm

Scott,

We are facing problems with TGO getting "Base estimation error" after 14th of Sep (attached). Any idea how to fix TGO?

In the wave.log et the end of the file i have these warnings:

WARNING /////////////////////////// WARNING //////////////////////////// WARNING
TRACE : Error at Line 106 in File (ambmngr)

WARNING /////////////////////////// WARNING //////////////////////////// WARNING
TRACE : Error at Line 747 in File (ambmngr)

WARNING /////////////////////////// WARNING //////////////////////////// WARNING
TRACE : Error at Line 754 in File (modmngr)

WARNING /////////////////////////// WARNING //////////////////////////// WARNING
TRACE : Error at Line 197 in File (modmngr)
Processing time     0 seconds

WARNING /////////////////////////// WARNING //////////////////////////// WARNING
TRACE : Error at Line 970 in File (D:\Src\Wave\TGO V1.60\crstcntl\STATSOLV.C)

WARNING /////////////////////////// WARNING //////////////////////////// WARNING
TRACE : Error at Line 1030 in File (D:\Src\Wave\TGO V1.60\crstcntl\STATSOLV.C)

WARNING /////////////////////////// WARNING //////////////////////////// WARNING
TRACE : Error at Line 269 in File (D:\Src\Wave\TGO V1.60\crstcntl\STATNET.C)

WARNING /////////////////////////// WARNING //////////////////////////// WARNING
Error: 101, Processing error occurred

regards
Attached Files
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Re: How to install Trimble Geomatics Office in Windows 7

Posted by jtsaylor on Sep 18, 2011 3:49 pm

I am also a victim of the September 14 billion second problem.

I didn't know what was wrong and thought it was a problem with an automatic windows update.

I hope someone figures out how to fix this.

Help.
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